Inside Sales Specialists
• Identity, Qualify and Prospect the inbound leads, cold leads through Call, Chat, and Email.
• Provide online presentation and demonstration of the product and convert the leads into customers.
• Achieve the assigned business, pipeline, and revenue goals while ensuring a customer-first approach.
• Maintain the entire lead lifecycle in CRM.
• Provide feedback, documentation, and information in order to facilitate other teams to maximize performance.
• Monitor sales progress, identify shortcomings and propose improvements.
• Responsible to convert the Trial prospects to customers
• Assist in onboarding new clients and educate them on the product features.
• Collaborate with the pre-sales and post-sales team to achieve better results.
· Bachelor’s degree or equivalent experience
· 2+ years’ experience in Inside sales or related role
· Organised with an aptitude in problem-solving
· Effective learner with the right attitude to grow
· Familiar in working with CRM systems
· Experience in cold calling and writing effective sales emails.
· Strong verbal and written communication skills