Blog Archives - AllPOS

Kitchen Display System

How Kitchen Display Systems (KDS) can increase your Restaurant Kitchen’s efficiency?

Kitchen Display Systems (KDS) is an android based solution working on cloud-based technology.

It is the best way to increase kitchen efficiency by serving as an ordering and information display system in the back end. If you want to give prompt quick and efficient service KDS is essential to restaurants as the chances of manual errors happening are completely eliminated by automating the entire process. KDS helps you in retaining customer loyalty and increasing profits.

Why do you need KDS?

With KDS you can integrate the restaurant management software into an efficient digital kitchen management system.

Your kitchen is fully equipped to handle and deliver orders more quickly and also monitor the orders in real-time.

You can take orders directly from the guests’ table and pass them on to the kitchen saving significant time.

The service staff can also know when the orders are ready and be ready to serve them while hot.

This android based KDS ALLPOS restaurant management software alerts chefs on new orders with sound notification.

KDS indicates different status updates like new orders, Under preparation, Ready, and delivered.

There is a touch interface to update the status of chefs and statuses are differentiated by several colour codes for easy identification.

When implemented KDS can reduce dependency on printers by avoiding printing of KOTs.

Advantages of KDS

Restaurant kitchens are always busy so it is not a surprise that handwritten orders are either lost or not easily readable due to spillage or illegible due to hastily written orders.

In a KDS there is no possibility of orders getting lost or wrong orders passed on to the kitchen. Menu items including variants and specific choices are accurately passed on to the kitchen.

KDS Implementation leads to better waste management and stock control. It is also environmentally friendly since it is a paperless system.

When KDS is integrated with restaurant management software ALLPOS it is easier to completely track orders from start to finish and owners/managers can keep a track of the average time taken for the orders to be processed and focus on the key areas that need to be improved.

KDS leads to overall restaurant efficiency, reduces wastage, and makes optimum use of manpower. Chefs find it easier to plan manpower and allocate resources as needed. Customer service is improved leading to customer satisfaction which ultimately leads to higher profits and building a loyal customer base.

Captain APP | ALLPOS

How the “Captain App” can help to increase your dine-in restaurant’s revenue?

As a restaurant owner – you want to increase your profit and business by cutting costs and increasing revenue. In order to do that you have to offer a favorable experience for your guests so that they visit you often and refer your restaurant to their friends through word of mouth and through social media like Instagram and positive reviews.
But the typical challenges faced by dine-in restaurants are managing the peak hour rush and making sure your guests are served quickly and efficiently and with the right orders.

Manual Kitchen Ordering and Chaos

In dine-in format, if the captains have to take orders manually during peak hours it is more likely they are prone to committing mistakes which ultimately leads to wrong orders or even worse the guest is waiting while the order is misplaced or even forgotten. These kinds of experiences lead to bad reviews and complaints on social media which finally reflects very negatively on the restaurant:

In this manual process the captain runs back and forth to tables and counters/kitchens, few items might get missed when Kitchen orders are generated and this leads to utter chaos. Guest also becomes unhappy as they are not able to place reorders as they are not able to get the attention of the captain when they are needed.

Simple Solution for productivity

To increase the productivity and efficiency of your captains, waiter/waitresses, chefs, and billers we have to make effective use of technology. Here you can find how the simple android based “Captain App”  Restaurant management software can play a key role in your business and also in a cost-effective manner. 

ALLPOS’s “Captain App” is an android app that is the most preferred restaurant management software that allows captains to take diner’s orders quickly, send orders to kitchens and automatically get the KOTs(Kitchen Order Tokens) printed in multiple languages at the kitchen faster and easier. 

This “Captain App” is part of ALLPOS’s restaurant cloud POS software, which allows captains to take orders directly from customers and send them as a KOT in a Wi-Fi/LAN environment by automating the whole process seamlessly. The top benefits of a Restaurant ALLPOS software are

  1. Boosts the efficiency of the restaurant operations as your captain punches the orders at the table side and sends them to the kitchen printer with a click of a button in no time
  2. Eliminates the delay and mistakes associated with manual ordering and reduces the workload of waiters to race to and from a stationary terminal bottlenecked by other services.
  3. Ensures happy customers and also helps to increase turn around time of tables per hour helping you to generate more revenue by speeding up the order taking process and serving the correct orders efficiently.

The beauty of the restaurant management software Captain App is that it has multiple features to capture the preferences of the guest by explaining the available modifiers, toppings, and variants of each menu more quickly and clearly. The APP has the facility to segregate the orders and send them to separate kitchens for example Continental, Chinese, Tandoori, etc.

KOTs, KDS & Regional languages

The orders are sent to the kitchen immediately as a KOT and also shown in the Kitchen Display System (KDS) to notify the kitchens instantly, for the chef to prepare each dish as preferred by the diner’s order. Moreover, the menu items in the KOT can be printed in your preferred regional language (Chinese, Arabic, French, Spanish, Hindi, etc.)  which your chefs can understand eliminating any confusion.

Captain App ALLPOS restaurant management software provides the facility to capture diners’ names, mobile numbers, and number of guests/pax to help analyze the footfall of the restaurant, and to effectively manage the customer relationship management by saying offering reward points for repeat customers, etc.,

If you are keen to automate your dine-in restaurant’s order-taking process and scale up your business profits, you can take a free trial of ALLPOS captain App restaurant management software from the Google play store or by signing up at www.allpos.software

 

How do Social Media Influencers boost F&B sales?

How do Social Media Influencers boost F&B sales?

Social Media as a whole has changed the way businesses around the world function. In this day and age, social media might seem relatively “old”, but Influencer Marketing didn’t catch on until recently. Yet, the impact that it has had and is having on various industries is too important to ignore. People are now able to make a living as Influencers. And Influencer Marketing does work! So, the question is, how are businesses in the restaurant industry going to wisely use Influencers to maximize their sales? Let’s take a look at the various ways they can boost their sales!

One of the main ways that Social Media Influencers increase sales are to generally talk about the restaurant and bring about awareness. When restaurants tie up with Influencers, they expand their target audience to a whole new generation of millennials. New Age or Next-Gen is more likely to buy something when it has been recommended to them by a friend, compared to if they see a general advertisement about it. People don’t want to hear from restaurants. People want to hear from people. But it’s important to know that even with Social Media Influencers, there’s a fine line between a promotion sounding genuine and fake.

Social Media Marketing is a modern advertising approach. And it works because there is a trust that Influencers build with their following that can greatly aid restaurants. Customers can see restaurants in a more authentic light instead of something that only needs to be promoted. It is about being able to capture and earn trust so that when they are recommended something, the audience will be more likely and willing to try it out.

How much does this actually work? Restaurants gain social exposure. It is reported that restaurants saw an increase in their following online and in the number of reservations they received after collaborating with influencers! However, even when it comes to influencer marketing, restaurants must be smart in using them effectively to boost their sales. For instance, restaurants might not have a large budget when it comes to social media promotions. Here is where micro-influencers come in. These are influencers with a considerably smaller following; however, they are far more affordable. The loyalty of a micro influencer’s following is stronger as there is more of a personal bond between the two.

When restaurants reach out to these influencers and suggest collaborating, the Influencers can write a review or two with pictures or give general feedback, etc. This, in turn, will give the restaurant some credibility and thus improve sales. Food bloggers are essential this way. A food blogger’s audience will consist of people from the same area as them. For this reason, when looking for influencers, ‘staying local’ is vital. Restaurants must choose wisely bloggers/influencers in the area so they know for sure the business will get more traffic because people will be more likely to try it out.

Traditional advertising is slowly dying out, and Social Media Marketing is how people want to hear about new things now!

Tips to scale your Cloud Kitchen!

Tips to scale your Cloud Kitchen!

Cloud kitchens can be very profitable! Many people are now taking the plunge and starting up cloud kitchens that don’t have dine-in facilities, hence table-management necessity is absent, but only sends food delivery to customers. Cloud Kitchens offer a much easier business process to scale up compared to dine-in restaurants. But why are cloud kitchens starting to gain so much popularity? The low costs associated with them are no doubt a major factor that tempts people. Low operating expenses, as well as low capital, make it very easy to set one up and make profits in no time! But how do you scale your cloud kitchen how do you distinguish it from the numerous ones out there?

The first step to scaling a cloud kitchen is its presence. Since the kitchen exists only virtually to customers, how they experience the business online is very important. A website or app that is user-friendly is essential and integration with Food Delivery Partners and Point-of-Sale (POS) Software! This is worth shelling out a little more money on as it will be extremely beneficial, especially in the long run.

The customer engagement that’s a result of this will be high which is always ideal!

On a similar note, a strong social media presence is just as important. This means establishing the business on as many social media platforms as possible like Instagram, Twitter, and Facebook. It aids in helping the business carve out an identity for itself that separates it from everything else. Since there is never any in-person interaction between the cloud kitchen and its customers, this is something that businesses should aim to get right so they can attract more customers.

Another very important tip on how to scale a cloud kitchen business is to do in-depth research on customers. Not knowing your customers isn’t an option. There is plenty of POS Software or restaurant management or billing software that helps identify behavioral patterns of customers that will greatly help the business. The key thing for any business to do but especially a cloud kitchen is to do in-depth research on Menu Management while designing and managing the menu that sells best. You must know what customers are looking for in particular. For instance, it’s always good to set up a food business that is in high demand in a particular area. If there are a few or no Sushi restaurants in the area, that’s exactly where you should start selling! The business will always be in high demand and scale in no time at all!

Teaming up with external delivery services is also a good option! In the beginning, it may not be cost-effective to arrange a delivery system by the restaurant itself which is why other delivery services help. Although they usually take a share from the sales, the exposure they provide is incredibly valuable!

One of the most important factors when it comes to scaling a cloud kitchen is keeping things organized. Rather than have various sources manage various things, it’s always beneficial to have a single source that tells you all you need to know such as what needs to be procured, how much stock is there, managing the menu, etc. It is more efficient when it’s coming from one source, and not the number of employees that you have to track down.

Cloud kitchens are fairly easy to run. You need to know what should be prioritized when it comes to cost. A premium location isn’t necessary, but spending a decent amount on promos and offers to attract more customers is! What do you think? Is a cloud kitchen worth investing in?

How can an F&B Franchisor Monitor and control Support the Operations of a Franchisee?

How can an F&B Franchisor Monitor and control Support the Operations of a Franchisee?

Franchising is a fantastic way for a business to grow! Opening many F&B outlets help establish a sort of hold in the market and allows the brand to compete with top competitors. No doubt franchising is great for profitability too and increasing the value of the business as a whole. Should you want to sell your business, it will be worth a great deal more. With so many franchisees, how do franchisors retain a sense of control grip in the business when monitoring and controlling the operations of their franchises? It can seem like a daunting task!

A franchisee must be performing well. Their performance is linked to the brand’s name, image, and reputation. Ensuring a steady flow of income generated from the franchisee is imperative too. Income is a way of giving a franchisor insight into the franchisee. It is as simple as this; if the business is doing well, it will reflect in the income, and if it’s not, it will also reflect accordingly.  There is a franchise fee paid monthly to the franchisor based on the gross sales. It gives the franchisor a fair idea of how the franchisee’s business is performing.

As it is with any business, finances must be monitored and managed closely. It ensures the growth and survival of the franchise. Financial data is analyzed, and the franchisor can draw conclusions and know how to take progressive action consequently. If even one business is not performing as per standards, it can dent the brand value and be detrimental to the value of the business.

A common and consistent accounting and bookkeeping format will do wonders in making the overseeing of the finances easier! All the financial data will be in a standard system that makes it easy to manage as a whole.

Aside from income, franchisors can view the franchisee’s performance in general. Franchise dashboards combine all the necessary data and give a real-time view of how things are managed. Franchisors view all their units and assess what the strengths and weaknesses are, and identify trends.

There’s a fine line between a franchisor monitoring action and being intrusive. It’s a challenge to find the balance. How much support should be provided when needed without becoming overly involved in the business. Of course, in the beginning, when a franchisee is new, they will need to be monitored more regularly.

Another helpful way that a franchisor can monitor the franchisee is to monitor the business performance of each franchisee with Franchise Management Software (POS Software that allows Franchisers to get real-time business insights) and also by doing in-person visits to the outlets. It’ll give the franchisor a general idea of how things are operating. You can either show up unannounced or warn them in advance! Apart from site visits being only about performance, the franchisee will feel supported by the franchisor. That is a vital aspect. Franchisees must feel like they do care and are invested in the growth and success of their business. Not lending support, especially in the early stages can make the franchisee feel almost abandoned.

Franchisors can hear from external sources too to know the happening of the business. Franchisors can have any complaints or even general feedback and comment that they receive from customers sent to them. If the response is negative the franchisor will know where to step and lend their support and resources – if needed.

The task is to let the franchisees operate independently without stepping in and taking control of the entire operations, irrespective of how badly the franchisor might want to! A little support can go a long way, where the franchisees will feel that the franchisor trusts in their ability to run things and succeed.

Top 3 reasons why hardware for a POS system matters!

Top 3 reasons why hardware for a POS system matters!

POS systems are indeed extremely beneficial. The software can help businesses function efficiently and ease the stress of restaurant or retail business management. But how to select the POS hardware device? The hardware device too can greatly impact how effectively the software works!

The POS hardware is what helps the Point-of-Sale software function. It could be a normal computer system or a touch POS System, All-in-One POS Device or a tablet, or even a mobile phone! The problem lies in how certain software just isn’t compatible with any and every device. This is why it is very important to choose the right kind of hardware to ensure seamless and trouble-free billing management for your restaurant or retail business.

Here we go, with the top 3 reasons why it’s important to choose your hardware device wisely!

1. A POS Hardware device can save the commercial space with its footprint and enhance the ambiance of your business outlet. If the hardware is old-fashioned and bulky, not only is there the risk that it might not be compatible with constantly evolving efficient software technologies, but it will also make the space look cluttered.

Slim, touchscreen monitors are cost-effective and cut down on the amount of space that it takes up. They are also much more user-friendly compared to older hardware!

2. To achieve optimized functionality, based on the nature of the restaurant business you need to decide if your hardware requires a cash drawer or credit card terminal. As the restaurant gets a good amount of customers dining in regularly, things like a cash drawer and payment terminal can be seen as essential.

It can be seen as too important for seamless check-out and a great customer experience at the counters. With this, the choice of hardware will prove to be extremely beneficial. Payment terminals are especially important as more and more people are now choosing digital payments or credit cards as their preferred modes of payment and starting to ditch cash. Availing and using a receipt printer is something that must be taken into account in a discreet POS System, while the All-in-One POS System has the Receipt Printer as in-built.

3. Modern POS hardware comes with compact footprints and a wide range of features for integrations with many peripheral devices, and that is important to implement a unified Point-of-Sale operation for your restaurant business with cost-effectiveness. Investing in POS hardware and peripheral devices is a very important decision.

It is worth the investment because in long term this will benefit the business at large.
Choosing the right kind of hardware is key! The POS software needs a good device on which it can run seamlessly. Devices like Touch POS systems or tablets are rather easy to use compared to older devices and hardware that would take training a person to get familiarized with it.

Either way, you look at it, choosing the hardware is just as important as choosing the software. Modern POS systems are the perfect fit for your business to scale up and the way food and beverage businesses evolve.

Why are restaurants moving toward online ordering systems?

Why are restaurants moving toward online ordering systems?

When it comes to running a restaurant, many factors play a role, but arguably, what could be one of the most important? It is the Ordering System. The ordering system in a restaurant can significantly change the momentum of things and improve sales exponentially. In recent times restaurants are taking customer experience seriously and are moving towards their own online ordering systems.

But why online ordering systems? Are they as beneficial as they sound? The short answer is yes, they are! With an online ordering system, restaurants can serve their customers through a website or mobile app. Businesses have the freedom to accept orders, offer discounts, manage items on a menu and take care of various other operations. One of the most obvious reasons why businesses are gravitating towards this is because they drive up revenue by a significant amount and retain the customer. Restaurants needn’t worry about seating capacity and such and so can serve a much larger number of customers in a single day. Cost isn’t a concern either as larger infrastructure isn’t needed.

It also must be said that placing an order for food is simply easier online and not to mention, it is more convenient. For instance, during a busy workday, finding the time to actually visit a restaurant or QSR for a takeaway of food can be felt laborious. For this reason, customers experience food ordering online as convenient and beneficial too. Saving time is a boon to a customer as he/she is free to go about their day task till the food is effortlessly delivered right to them.

Another very important reason why restaurants are moving towards online ordering systems is because of better customer data. You are able to know which dishes, in particular, are doing especially well and which ones aren’t. You can know if you have regular, returning customers and even if more sales are coming in from the app or website. Through this vital and useful insight about the customer’s preferences can be used valuably to better the restaurant’s operations.

As it’s tough to work to keep a full-service restaurant up and running, an online ordering system works wonders in helping a business efficiently manage customers and orders. Businesses get a complete sales dashboard in SaaS POS Software, where they can keep track of new, active, canceled, and even lifetime sales details, etc, that help them stay on top of things.

Getting precise information about the cash inflow and payment transactions in a restaurant is definitely a major factor as well. An accurate account and picture of profitability are easy to look into, thanks to this.
With a strong and growing adaption of online ordering among customers, it essentially becomes a window of branding and free advertising! A simple, user-friendly website and a presence in social media platforms and social engagements could surely help in scaling up the business.

The best part is that the costs are minimal! It’s no wonder why restaurants are making the smart decision to move towards online ordering systems!

Toolbar-Icon