allpos, Author at AllPOS

Kitchen Display System

How Kitchen Display Systems (KDS) can increase your Restaurant Kitchen’s efficiency?

Kitchen Display Systems (KDS) is an android based solution working on cloud-based technology.

It is the best way to increase kitchen efficiency by serving as an ordering and information display system in the back end. If you want to give prompt quick and efficient service KDS is essential to restaurants as the chances of manual errors happening are completely eliminated by automating the entire process. KDS helps you in retaining customer loyalty and increasing profits.

Why do you need KDS?

With KDS you can integrate the restaurant management software into an efficient digital kitchen management system.

Your kitchen is fully equipped to handle and deliver orders more quickly and also monitor the orders in real-time.

You can take orders directly from the guests’ table and pass them on to the kitchen saving significant time.

The service staff can also know when the orders are ready and be ready to serve them while hot.

This android based KDS ALLPOS restaurant management software alerts chefs on new orders with sound notification.

KDS indicates different status updates like new orders, Under preparation, Ready, and delivered.

There is a touch interface to update the status of chefs and statuses are differentiated by several colour codes for easy identification.

When implemented KDS can reduce dependency on printers by avoiding printing of KOTs.

Advantages of KDS

Restaurant kitchens are always busy so it is not a surprise that handwritten orders are either lost or not easily readable due to spillage or illegible due to hastily written orders.

In a KDS there is no possibility of orders getting lost or wrong orders passed on to the kitchen. Menu items including variants and specific choices are accurately passed on to the kitchen.

KDS Implementation leads to better waste management and stock control. It is also environmentally friendly since it is a paperless system.

When KDS is integrated with restaurant management software ALLPOS it is easier to completely track orders from start to finish and owners/managers can keep a track of the average time taken for the orders to be processed and focus on the key areas that need to be improved.

KDS leads to overall restaurant efficiency, reduces wastage, and makes optimum use of manpower. Chefs find it easier to plan manpower and allocate resources as needed. Customer service is improved leading to customer satisfaction which ultimately leads to higher profits and building a loyal customer base.

Captain APP | ALLPOS

How the “Captain App” can help to increase your dine-in restaurant’s revenue?

As a restaurant owner – you want to increase your profit and business by cutting costs and increasing revenue. In order to do that you have to offer a favorable experience for your guests so that they visit you often and refer your restaurant to their friends through word of mouth and through social media like Instagram and positive reviews.
But the typical challenges faced by dine-in restaurants are managing the peak hour rush and making sure your guests are served quickly and efficiently and with the right orders.

Manual Kitchen Ordering and Chaos

In dine-in format, if the captains have to take orders manually during peak hours it is more likely they are prone to committing mistakes which ultimately leads to wrong orders or even worse the guest is waiting while the order is misplaced or even forgotten. These kinds of experiences lead to bad reviews and complaints on social media which finally reflects very negatively on the restaurant:

In this manual process the captain runs back and forth to tables and counters/kitchens, few items might get missed when Kitchen orders are generated and this leads to utter chaos. Guest also becomes unhappy as they are not able to place reorders as they are not able to get the attention of the captain when they are needed.

Simple Solution for productivity

To increase the productivity and efficiency of your captains, waiter/waitresses, chefs, and billers we have to make effective use of technology. Here you can find how the simple android based “Captain App”  Restaurant management software can play a key role in your business and also in a cost-effective manner. 

ALLPOS’s “Captain App” is an android app that is the most preferred restaurant management software that allows captains to take diner’s orders quickly, send orders to kitchens and automatically get the KOTs(Kitchen Order Tokens) printed in multiple languages at the kitchen faster and easier. 

This “Captain App” is part of ALLPOS’s restaurant cloud POS software, which allows captains to take orders directly from customers and send them as a KOT in a Wi-Fi/LAN environment by automating the whole process seamlessly. The top benefits of a Restaurant ALLPOS software are

  1. Boosts the efficiency of the restaurant operations as your captain punches the orders at the table side and sends them to the kitchen printer with a click of a button in no time
  2. Eliminates the delay and mistakes associated with manual ordering and reduces the workload of waiters to race to and from a stationary terminal bottlenecked by other services.
  3. Ensures happy customers and also helps to increase turn around time of tables per hour helping you to generate more revenue by speeding up the order taking process and serving the correct orders efficiently.

The beauty of the restaurant management software Captain App is that it has multiple features to capture the preferences of the guest by explaining the available modifiers, toppings, and variants of each menu more quickly and clearly. The APP has the facility to segregate the orders and send them to separate kitchens for example Continental, Chinese, Tandoori, etc.

KOTs, KDS & Regional languages

The orders are sent to the kitchen immediately as a KOT and also shown in the Kitchen Display System (KDS) to notify the kitchens instantly, for the chef to prepare each dish as preferred by the diner’s order. Moreover, the menu items in the KOT can be printed in your preferred regional language (Chinese, Arabic, French, Spanish, Hindi, etc.)  which your chefs can understand eliminating any confusion.

Captain App ALLPOS restaurant management software provides the facility to capture diners’ names, mobile numbers, and number of guests/pax to help analyze the footfall of the restaurant, and to effectively manage the customer relationship management by saying offering reward points for repeat customers, etc.,

If you are keen to automate your dine-in restaurant’s order-taking process and scale up your business profits, you can take a free trial of ALLPOS captain App restaurant management software from the Google play store or by signing up at www.allpos.software

 

Top 3 reasons why hardware for a POS system matters!

Top 3 reasons why hardware for a POS system matters!

POS systems are indeed extremely beneficial. The software can help businesses function efficiently and ease the stress of restaurant or retail business management. But how to select the POS hardware device? The hardware device too can greatly impact how effectively the software works!

The POS hardware is what helps the Point-of-Sale software function. It could be a normal computer system or a touch POS System, All-in-One POS Device or a tablet, or even a mobile phone! The problem lies in how certain software just isn’t compatible with any and every device. This is why it is very important to choose the right kind of hardware to ensure seamless and trouble-free billing management for your restaurant or retail business.

Here we go, with the top 3 reasons why it’s important to choose your hardware device wisely!

1. A POS Hardware device can save the commercial space with its footprint and enhance the ambiance of your business outlet. If the hardware is old-fashioned and bulky, not only is there the risk that it might not be compatible with constantly evolving efficient software technologies, but it will also make the space look cluttered.

Slim, touchscreen monitors are cost-effective and cut down on the amount of space that it takes up. They are also much more user-friendly compared to older hardware!

2. To achieve optimized functionality, based on the nature of the restaurant business you need to decide if your hardware requires a cash drawer or credit card terminal. As the restaurant gets a good amount of customers dining in regularly, things like a cash drawer and payment terminal can be seen as essential.

It can be seen as too important for seamless check-out and a great customer experience at the counters. With this, the choice of hardware will prove to be extremely beneficial. Payment terminals are especially important as more and more people are now choosing digital payments or credit cards as their preferred modes of payment and starting to ditch cash. Availing and using a receipt printer is something that must be taken into account in a discreet POS System, while the All-in-One POS System has the Receipt Printer as in-built.

3. Modern POS hardware comes with compact footprints and a wide range of features for integrations with many peripheral devices, and that is important to implement a unified Point-of-Sale operation for your restaurant business with cost-effectiveness. Investing in POS hardware and peripheral devices is a very important decision.

It is worth the investment because in long term this will benefit the business at large.
Choosing the right kind of hardware is key! The POS software needs a good device on which it can run seamlessly. Devices like Touch POS systems or tablets are rather easy to use compared to older devices and hardware that would take training a person to get familiarized with it.

Either way, you look at it, choosing the hardware is just as important as choosing the software. Modern POS systems are the perfect fit for your business to scale up and the way food and beverage businesses evolve.

Why are restaurants moving toward online ordering systems?

Why are restaurants moving toward online ordering systems?

When it comes to running a restaurant, many factors play a role, but arguably, what could be one of the most important? It is the Ordering System. The ordering system in a restaurant can significantly change the momentum of things and improve sales exponentially. In recent times restaurants are taking customer experience seriously and are moving towards their own online ordering systems.

But why online ordering systems? Are they as beneficial as they sound? The short answer is yes, they are! With an online ordering system, restaurants can serve their customers through a website or mobile app. Businesses have the freedom to accept orders, offer discounts, manage items on a menu and take care of various other operations. One of the most obvious reasons why businesses are gravitating towards this is because they drive up revenue by a significant amount and retain the customer. Restaurants needn’t worry about seating capacity and such and so can serve a much larger number of customers in a single day. Cost isn’t a concern either as larger infrastructure isn’t needed.

It also must be said that placing an order for food is simply easier online and not to mention, it is more convenient. For instance, during a busy workday, finding the time to actually visit a restaurant or QSR for a takeaway of food can be felt laborious. For this reason, customers experience food ordering online as convenient and beneficial too. Saving time is a boon to a customer as he/she is free to go about their day task till the food is effortlessly delivered right to them.

Another very important reason why restaurants are moving towards online ordering systems is because of better customer data. You are able to know which dishes, in particular, are doing especially well and which ones aren’t. You can know if you have regular, returning customers and even if more sales are coming in from the app or website. Through this vital and useful insight about the customer’s preferences can be used valuably to better the restaurant’s operations.

As it’s tough to work to keep a full-service restaurant up and running, an online ordering system works wonders in helping a business efficiently manage customers and orders. Businesses get a complete sales dashboard in SaaS POS Software, where they can keep track of new, active, canceled, and even lifetime sales details, etc, that help them stay on top of things.

Getting precise information about the cash inflow and payment transactions in a restaurant is definitely a major factor as well. An accurate account and picture of profitability are easy to look into, thanks to this.
With a strong and growing adaption of online ordering among customers, it essentially becomes a window of branding and free advertising! A simple, user-friendly website and a presence in social media platforms and social engagements could surely help in scaling up the business.

The best part is that the costs are minimal! It’s no wonder why restaurants are making the smart decision to move towards online ordering systems!

Internship – Sales

About The Internship:

Selected intern’s day-to-day responsibilities include:

1. Work on new client acquisition through actively meeting prospects in person
2. Handle inbound inquiries
3. Report to the manager and update sales activities in CRM

Who Can Apply:

Only those candidates can apply:

1. Who is available for a full time (in-office) internship
2. Who can start the internship immediately
3. Who are available for a duration of 3 months
4. Who are from or can relocate to Chennai,
5. Who have relevant skills and interests

Business Development Manager

Job Description:

• Responsible for scaling the business development in the rapidly growing retail industry.
• Targeting restaurants, café, other retail outlets for selling POS Billing software, Devices, and Printers through direct sales.
• Manage and guide a small field sales team of 5 members to execute and achieve the growth targets.
• Motivate the team members to achieve the daily targets and closely monitor the performances from time to time.
• Targeting chain of restaurants, cafes, and other retail outlets for selling a suite of POS products.
• Identify new reseller partners for AllPOS products in and around Chennai (Partner Prospecting, Qualification, Negotiation, and Closing)
• Ensuring a minimum of 7 product demo’s are scheduled every day through the team
• Appointing a minimum of 5 reseller partners every month and ensure the partners achieve their targets.

Required Skills:

• 3-8 years of proven sales experience in selling products to retail outlets.
• Previous experience in identifying and onboarding reseller partners.
• Entrepreneurial mindset with a strong sense of ownership.
• An aggressive individual, go-getter who can provide results in a short TAT
• Experience in closing multiple deals a month (partnerships)
• Comfortable with very aggressive growth targets.
• Achieve monthly sales targets consistently and exceed the sales quota.
• Proven track record of successful team management and external relationship management with the channel partners.
• Familiar in working with the CRM system on daily basis.
• Strong interpersonal skills and great communicator in regional language.

Business Development Associate

Job Description:

· Responsible for acquiring new clients through direct sales in the retail industry.
· Targeting restaurants, café, other retail outlets for selling POS Billing software, Devices, and Printers through direct sales.
· Report to the Sales Manager on daily basis.
· Achieve the daily, weekly targets set by the reporting manager.
· Targeting chain of restaurants, cafes, and other retail outlets for selling a suite of POS products.
· Target the retail businesses in the assigned geographical regions.
· Ensuring a minimum of 5 product demos are scheduled every day.

Required Skills:

· 1-3 years of proven sales experience in selling products to retail outlets.
· Previous experience in identifying and onboarding reseller partners.
· Entrepreneurial mindset with a strong sense of ownership.
· An aggressive individual, go-getter who can provide results in a short TAT
· Comfortable with very aggressive growth targets.
· Achieve monthly sales targets consistently and exceed the sales quota.
· Familiar with working with the CRM system on daily basis.
· Strong interpersonal skills and a great communicator in regional language.

Inside Sales Specialists

Job Description:

• Identity, Qualify and Prospect the inbound leads, cold leads through Call, Chat, and Email.
• Provide online presentation and demonstration of the product and convert the leads into customers.
• Achieve the assigned business, pipeline, and revenue goals while ensuring a customer-first approach.
• Maintain the entire lead lifecycle in CRM.
• Provide feedback, documentation, and information in order to facilitate other teams to maximize performance.
• Monitor sales progress, identify shortcomings and propose improvements.
• Responsible to convert the Trial prospects to customers
• Assist in onboarding new clients and educate them on the product features.
• Collaborate with the pre-sales and post-sales team to achieve better results.

Required Skills:

· Bachelor’s degree or equivalent experience
· 2+ years’ experience in Inside sales or related role
· Organised with an aptitude in problem-solving
· Effective learner with the right attitude to grow
· Familiar in working with CRM systems
· Experience in cold calling and writing effective sales emails.
· Strong verbal and written communication skills

Sales Coordinator

Job Description:

• The ideal candidate will be the point of contact for the Sales team.
• This candidate will maintain the entire lead lifecycle in CRM.
• Provide feedback, documentation, and information in order to facilitate the sales teams to maximize performance.
• Actively seek new opportunities through cold calling and fix appointments for the sales head.
• Monitor team’s progress, identify shortcomings and propose improvements.
• Assist in onboarding new clients and educate them on the product features.
• Collaborate with the pre-sales and post-sales team to achieve better results.

Required Skills:

• Bachelor’s degree or equivalent experience
• 2+ years’ experience in sales operations or related role
• Organized with an aptitude in problem-solving
• Familiar in working with CRM systems
• Experience in cold calling
• Strong verbal and written communication skills

Franchise

POS for Franchise business with exclusive features helps you to add more locations instantly by automating the operations from one place.

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