Best 5 POS System in Malaysia - A Comprehensive Comparison

09 June 2023

Point of Sale (POS) systems have become an essential tool for businesses in Malaysia, streamlining operations and enhancing customer experiences. In this blog post, we will compare five popular POS systems available in Malaysia: ALLPOS, StoreHub POS, Easyeat POS, Loyverse POS, and Slurp POS. We will evaluate each system based on their features, pricing, customer base, and support, helping you make an informed decision for your business.

1) ALLPOS

ALLPOS is a reliable and versatile POS system in Malaysia known for its comprehensive features. It offers a wide range of functionalities. ALLPOS provides customizable reports and analytics to help you make data-driven decisions. With its user-friendly interface, businesses of all sizes can easily adapt to this system. Also ALLPOS integrates with various e-commerce platforms, providing a seamless omnichannel experience.

Key Features:

  • Captain App
  • Inventory Management
  • QR Code Menu Ordering
  • Order Display System
  • Kitchen Display System
  • Online Payment Integration
  • Loyalty Management
  • SMS Integration
  • Weigh Scale Integration
  • Label Printing
  • Purchase Order
  • Vendor Management

Pricing:

ALLPOS offers flexible pricing plans tailored to different business requirements. The pricing structure includes affordable monthly subscriptions with add-on modules available for additional features.

Customer Base:

ALLPOS has established itself as a leading restaurant POS software , serving over 1000+ restaurants across 11 international countries. With its comprehensive range of features and exceptional performance, ALLPOS is a popular choice among businesses in Malaysia.

Customer Support:

ALLPOS recognizes the importance of reliable customer support. Their dedicated team is available 24/7 to address inquiries and resolve any technical issues, ensuring uninterrupted operations for your business.

2) StoreHub POS:

StoreHub POS is a cloud-based solution designed specifically for restaurant retail businesses. Its intuitive interface and user-friendly design make it easy to use for both business owners and employees. StoreHub POS offers features such as inventory management, sales tracking, employee management, and real-time analytics.

Key Features:

  • Customizable Menu and Order Management
  • Inventory Tracking and Management
  • Customer Relationship Management (CRM)
  • Employee Management and Time Clock
  • Sales Analytics and Reporting
  • Integration with E-commerce Platforms
  • Offline Mode for uninterrupted operations
  • Multi-location Management
  • Table Management for restaurants
  • Mobile Ordering and Self-Service Kiosk options

Pricing:

StoreHub POS offers competitive pricing plans with different tiers, allowing businesses to choose the most suitable option based on their needs and budget.

Customer Base:

StoreHub POS has gained popularity among retail businesses in Malaysia, ranging from small boutiques to larger retail chains. Its focus on the retail sector makes it a preferred choice for businesses in this industry.

Lack of Customer Support:

StoreHub, a reputable POS provider, has a limitation worth considering – their lack of 24/7 customer support. While they offer support from 8:30am to 10:30pm, businesses operating outside those hours may face difficulties. This limitation can impact retail outlets or businesses operating 24/7, as immediate assistance may be unavailable during off-hours, potentially leading to delays in issue resolution.

3) Easyeat POS:

Easyeat POS is a specialized POS system designed for the food and beverage industry, including restaurants, cafes, and food trucks. It offers features like order management, menu customization, table management, and online ordering integration. Easyeat POS simplifies complex restaurant operations, improving efficiency and enhancing the dining experience for customers.

Key Features:

  • Table Management
  • QR Code Menu Ordering
  • Order Management and Tracking
  • Kitchen Display System
  • Inventory Management
  • Integration with Payment Gateways
  • Loyalty Program Management
  • Customer Feedback and Reviews
  • Analytics and Reporting
  • Reservation Management for restaurants

Pricing Structure:

Although Easyeat POS provides transparent pricing plans, the cost might be relatively higher compared to other POS systems available in the market. Depending on your budget and business size, the pricing of Easyeat POS might be a limiting factor in your decision-making process.

Customer Base:

Easyeat POS is widely used by restaurants and cafes in Malaysia. Its specific focus on the food and beverage industry makes it a popular choice for businesses in this sector.

Support:

Easyeat POS offers customer support through phone, email, and live chat. They also provide on-site training and implementation assistance, ensuring smooth adoption and use of the system.

4) Loyverse POS:

Loyverse POS is a free and user-friendly POS system suitable for small businesses, including retail stores and cafes. It offers essential features such as inventory management, sales tracking, customer management, and loyalty programs. Loyverse POS also integrates with popular payment gateways, making transactions seamless for both businesses and customers.

Key Features:

  • Sales Analytics and Reporting
  • Inventory Tracking and Management
  • Customer Loyalty Program
  • Employee Management
  • Multiple Payment Options
  • Offline Mode
  • Kitchen Display System
  • Multi-location Management
  • Customizable Receipts and Discounts

Pricing:

Loyverse POS offers a free version with limited features, making it an attractive option for startups and small businesses. They also provide premium features and add-ons at affordable monthly rates for businesses seeking more advanced functionalities.

Limited Functionality:

While Loyverse POS offers essential features for small businesses, it may lack certain advanced functionalities that larger enterprises might require. If you need complex inventory management, detailed reporting, or integration with specialized software, Loyverse POS might not meet your specific needs.

Customer Support Limitations:

Loyverse POS primarily offers customer support through email and community forums. Although they have an active user community, the lack of direct phone support might result in delayed responses or challenges in resolving urgent issues promptly.

5) Slurp POS:

Slurp POS is a versatile POS system designed for the food and beverage industry, including restaurants, cafes, and food courts. It offers features such as order management, menu customization, table management, and kitchen display system integration. Slurp POS also provides insightful reports and analytics to help businesses make data-driven decisions.

Key Features:

  • QR Code Ordering and Self-Service Kiosk
  • Table Management and Reservation System
  • Menu Management and Customization
  • Inventory Tracking and Stock Control
  • Sales Analytics and Reporting
  • Employee Management and Time Clock
  • Loyalty Program Management
  • Integration with Payment Gateways
  • Offline Mode
  • CRM and Customer Database

Pricing:

Slurp POS offers affordable pricing plans, including monthly subscriptions and add-on modules for additional features. The pricing is designed to cater to the specific needs and size of different food and beverage establishments.

Lack of Customization:

Slurp POS may have limitations when it comes to customization options. If your business requires specific modifications or unique workflows to align with your operations, you might find constraints in customizing Slurp POS according to your preferences.

Customer Support:

Slurp POS offers customer support through email, phone, and live chat. They provide training resources, including video tutorials and knowledge base articles, ensuring that businesses can utilize the system effectively.

Conclusion

When choosing a POS system in Malaysia , it is crucial to consider the specific needs of your business. ALLPOS, StoreHub POS, Easyeat POS, Loyverse POS, and Slurp POS are all reputable systems that cater to different industries and business sizes. By evaluating their features, pricing, customer base, and support, you can find the POS system that aligns best with your business requirements, helping you streamline operations, improve customer experiences, and drive growth.

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